Help Center
♥CHECK OUR BESTSELLERS - LIMITED EDITION SNEAKER FOR MEN OR WOMEN:
Best Selling Sneaker
Retro SP x J Balvin Medellín Sunset (UA) Air Jordan 3 Sneaker
Best Selling Sneaker
Best Selling Sneaker
Best Selling Sneaker
KEY FEATURES:
- Perfect decorations for party events, these flags are great for parades, parties, desk decorations, you can also put the flag in the backyard, garden, golf course, playground, flower pot, and more.
PRODUCT INFORMATION:
- Our custom flags are expertly made using heavyweight deluxe pongee, making sure that every flag can survive in bad weather.
- The lightweight design allows the flag to fly in the mild breeze.
- 100% Pongee. Durable and stable, wear-resistance and wrinkle resistance.
PRINTS: Dye-sublimation printing
WASHABLE: Machine wash cold, only non-chlorine bleach when needed, hang dry, cool iron on the reverse side, or dry clean
Order shipping information:
- Production Time: 3 – 5 days
- Worldwide Shipping Time: 10 – 15 days by Fast Ship, 15 – 20 days by Standard Ship
- Tracking Number: When your order is completed, we will send you the tracking number with the confirmation email so that you can track the package online.
- Our factories are located in America, Canada, E.U., Turkey, Viet Nam, and Indonesia.
- If you find the delivered product:
– Damaged due to production quality (missing button, dirty marks…)
– Damaged due to poor packaging/handling during shipment
- Please notify us at [store_mail] with photo proof of the errors mentioned above so we can help you resolve the issue as quickly as possible.
Customer Product Support:
- If you have any questions during transit, please email them at [store_mail] or chat via messenger with us. Thank!
Warehousing – NATIONWIDE SHIPPING:
Homepage: 
Youtube: A. SHIPPING COSTS
Standard Shipping from $4.95 / 1 item
Expedited Shipping from $10.95 / 1 item
B. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit for 10 – 15 days (Monday to Friday). Order cut-off time will be 05:00 PM Eastern Standard Time (New York). Order handling time is 3-5 business days (Monday to Friday).
C. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at [email protected]
D. TRACKING
Once your order has been shipped, your order comes with a tracking number allowing you to track it until it is delivered to you. Please check your tracking code in your billing mail.
E. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
G. PARCELS DAMAGE IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
No Hassle Returns and Refunds
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned.
Gift cards
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable) :
– Any item not in its original condition, is damaged or missing parts for reasons not due to our error
– Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]
